All Second Life items, e-Gift Cards, items purchased on sale or with a discount code are final sale and are not eligible for return or exchange.

To mail it in:

Email info@shopoutfyt.com with your name, order number and reason for exchange. Upon receiving your email, we will send you an exchanges form. Please fill in the form, print it out and include it in the return parcel. We only accept parcels with the exchanges form included. Once your parcel is received by us and checked, we will proceed to process your exchange. If your requested exchange items sell out, you will automatically be refunded to your original form of payment.

To ensure a successful exchange, all parcels must be shipped back by a trackable shipping method. We will not be responsible for parcels lost in the shipping process.

We accept unworn, unwashed items with the tags still attached within 14 days of their ship date.

All Second Life items, e-Gift Cards, items purchased on sale or with a discount code are final sale and are not eligible for return or exchange.

Return orders that have been purchased via GrabPay will be charged a $10 fee.

To mail it in:

Email info@shopoutfyt.com with your name, order number and reason for return. Upon receiving your email, we will send you a returns form. Please fill in the form, print it out and include it in the return parcel. We only accept parcels with the returns form included. Once your parcel is received by us and checked, we will proceed to process your refund to your original form of payment. From there, it usually takes between 5-10 business days for your refund to post to your account.

To ensure a successful return, all returns must be shipped back by a trackable shipping method. We will not be responsible for parcels lost in the shipping process. All related shipping costs for return goods will be borne by the customer.

Shipping and handling charges which have already been incurred are not refundable.

We cannot offer exchanges for our international customers at this time. However, you may return unworn, unwashed items with the tags still attached within 21 days of their ship date. Please note that any duties/taxes you pay are non-refundable.

All Second Life items, e-Gift Cards, items purchased on sale or with a discount code are final sale and are not eligible for return or exchange.

To send us your return:

Email info@shopoutfyt.com with your name, order number and reason for return. Upon receiving your email, we will send you a returns form. Please fill in the form, print it out and include it in the return parcel. We only accept parcels with the returns form included. Once your parcel is received by us and checked, we will proceed to process your refund to your original form of payment. From there, it usually takes between 5-10 business days for your refund to post to your account. Please note that we cannot be responsible for any change in currency rates.

To ensure a successful return, all returns must be shipped back by a trackable shipping method. We will not be responsible for parcels lost in the shipping process. All related shipping costs for return goods will be borne by the customer.

Shipping and handling charges which have already been incurred are not refundable.

Write in to info@shopoutfyt.com to proceed with the exchange by mail. Do remember to have the order number on hand!