All Second Life items, e-Gift Cards, items purchased on sale or with a discount code are final sale and are not eligible for return or exchange.

Email info@shopoutfyt.com with your name, order number and reason for return.

Once we receive your email, we’ll send you a return form. Please fill it in, print it out and include it in your return parcel. We can only process returns that include the completed return form.

Once your parcel has been received and checked, your refund will be issued as an Outfyt gift card. You can then use your gift card to repurchase your preferred size, colour or another item.

Please note that items are not reserved while your return is being processed and are subject to availability.

All return parcels must be sent using a trackable shipping method. We cannot be responsible for parcels lost during shipping.

We accept unworn, unwashed items with the original tags still attached within 14 days of the ship date.

All Second Life items, e-Gift Cards, sale items, and items purchased using a discount code are final sale and are not eligible for return.


To mail it in:

Email info@shopoutfyt.com with your name, order number and reason for return. Once we receive your email, we’ll send you a return form. Please fill it in, print it out and include it in your return parcel. We can only process returns that include the completed return form.

Once your parcel has been received and checked, your refund will be issued as an Outfyt gift card, which you can use towards your next purchase.

All returns must be sent using a trackable shipping method. We cannot be responsible for parcels lost during shipping, and all return shipping costs are the responsibility of the customer.

Original shipping and handling charges are non-refundable.